Privacy Policy

Iron Horse Moto Supply LLC

Effective Date: October 24, 2026

At Iron Horse Moto Supply LLC ("Iron Horse Moto Supply," "we," "us," or "our"), we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, protect, and disclose information when you visit our website, contact our business, purchase our products, or communicate with us through SMS text messaging.

1. Information We Collect

Depending on how you interact with our business, we may collect the following information:

Name and contact information, including email address, telephone number, and mailing or billing address.
Purchase, order, and transaction details.
Information voluntarily submitted through website forms, email, telephone calls, or in-store interactions.
Communication preferences, including consent to receive SMS text messages.
Website usage information, which may include browser information, IP address, cookies, and similar technologies where applicable.

2. How We Use Your Information

We may use the information we collect to:

Process and fulfill purchases and customer orders.
Respond to questions, inquiries, and customer service requests.
Provide order updates, product availability notices, and other customer communications.
Send promotional messages, event announcements, and special offers when you have provided appropriate consent.
Improve our website, products, and customer experience.
Maintain business records and comply with applicable legal obligations.

3. SMS Text Messaging and Consent

By expressly opting in to receive SMS text messages from Iron Horse Moto Supply LLC, you consent to receive text messages from our business at the mobile telephone number you provide.

Depending on your consent and the messaging program, these messages may include customer service responses, order updates, product availability notifications, store announcements, upcoming motorcycle-related events, promotional offers, and other business-related communications.

SMS Messaging Terms:

Consent: You must provide appropriate consent before receiving SMS messages from Iron Horse Moto Supply LLC. Providing a telephone number alone does not automatically enroll you in promotional text messaging.
Message Frequency: Message frequency varies depending on your interactions with our business and the communications you have agreed to receive. Messages may be recurring.
Message and Data Rates: Message and data rates may apply according to your wireless carrier's plan.
Opt-Out: You may reply STOP to any SMS message at any time to unsubscribe from future messages from that messaging program. You may receive one final confirmation message acknowledging your request.
Help: Reply HELP to an SMS message for assistance or contact Iron Horse Moto Supply LLC directly.
Voluntary Participation: Consent to receive promotional SMS messages is not a condition of making a purchase.

4. SMS Privacy and Information Sharing

Iron Horse Moto Supply LLC respects the confidentiality of your mobile telephone number and messaging preferences.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

We do not sell or share your SMS opt-in data or personal information with third parties for their own marketing or promotional purposes.

5. Information Sharing and Service Providers

We may use trusted service providers to assist with website hosting, payment processing, order fulfillment, business communications, and other necessary business operations.

These providers may process information only as necessary to perform services for our business, subject to applicable confidentiality and data protection requirements.

We may also disclose information when required by law, to protect our legal rights, or to prevent fraud and misuse.

We do not sell customer personal information to third parties for their independent marketing purposes.

6. Website Cookies and Technology

Our website may use cookies or similar technologies to support website functionality, remember preferences, analyze website performance, or improve the customer experience.

You may be able to manage cookie preferences through your browser settings or any available website cookie controls.

7. Data Security

We take reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, misuse, alteration, or disclosure.

However, no electronic transmission or storage system can be guaranteed to be completely secure.

8. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this policy, including customer service, business recordkeeping, legal compliance, and dispute resolution.

9. Your Privacy Choices

You may contact us to request access to, correction of, or deletion of your personal information, subject to applicable laws and legitimate business recordkeeping requirements.

You may also unsubscribe from marketing emails using their unsubscribe instructions or opt out of SMS messages by replying STOP.

10. Third-Party Websites

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of websites that we do not operate.

We encourage visitors to review the privacy policies of those services before submitting personal information.

11. Children's Privacy

Our website and SMS messaging services are not directed toward children under the age of 13. We do not knowingly collect personal information from children under 13 through these services.

12. Updates to This Policy

We may update this Privacy Policy to reflect changes in our business practices, technology, or applicable legal requirements.

Any updates will be published on our website with a revised effective date.

13. Contact Us

For questions concerning this Privacy Policy, personal information, or SMS communications, please contact:

Iron Horse Moto Supply LLC

Albuquerque, New Mexico

Website: www.ironhorsemotosupply.com

Email: info@ironhorsemotosupply.com

Telephone: 505-796-MOTO (6686)